Our aim

We are constantly working to ensure that our website is as accessible and user friendly as possible. If you experience difficulty using our website or would like to make any suggestions to improve the website from an accessibility perspective, please get in touch with us.  We are working to ensure our website is accessible in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Contact details

In order to make suggestions, comments or to let us know about any difficulties you have experienced with our website, please contact us at clerk@thornley-pc.gov.uk.

Website content

We have made every effort to ensure this website is easy to read, with content written in plain English.  If you find some content of the website difficult to understand, please let us know.  

AbilityNet has advice on making your device easier to use if you have a disability.

Help and assistance in making your computer or device render webpages in different ways are available online.  Advice such as how to view larger text of different colours can be found at https://mcmw.abilitynet.org.uk/impairment/vision.

How accessible is this website

We know that some parts of this website are not fully accessible.

Many documents and reports on our site are published in PDF (Portable Document Format), and sometimes in Microsoft Word.  Older documents may not be fully accessible.

Some of the link text may be the same for different destinations.

There may not be alternative text or title attributes for all images and frames.

If you have difficulty viewing one of our documents, please contact us so that we can seek to provide the information in an alternative format.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Accessibility issues

Some of our online services are provided by a third party so may not be accessible as defined by current guidelines. If you have difficulty using any service on our website, please contact us.

Content that is not within the scope of the Accessibility Regulations

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).